Bob,

Thanks for all your efforts on our cars. I really appreciate the work! Its a comforting feeling to know both the Volvo and Toyota are in good working order and safe for my prize possessions.

The 4 Runner seems to be running much better, I really notice a difference going up hills.

Thanks again,

Cliff Kahan
December 14, 2011

Your service is superior, and you are always fair in price. Whether it’s our 2002 Mercedes or our 10 year old Rav-4, you take the mystery out of car maintenance.  Thank you.

Herbert Haddad
1998 Toyota Rav4
2002 Mercedes Benz S500
2003 Mercedes Benz ML500

Neither this check nor my sentiments adequately express our gratitude for your “Being There”, always.

Stanley Goldstein
2002 Audi A4
1998 Jaguar XJ8

Mary Schreiber
2000 Saab 95 Wagon

Finding a good technician to keep your car running is difficult. The dealer is expensive and often does not live up to expectation. The service writer is designed to keep you away from the technician…what are they hiding? In the past 15 years, I’ve had five cars serviced at BCI, and in each case, the cars were properly repaired and the prices reasonable. All work is explained in an intelligent fashion and performed correctly. A car is a huge investment, and finding a shop that can keep that investment on the road as long as possible is hard. BCI is that rare shop that won’t tell stories.

Casey Raskob
2003 BMW 330i
2008 Acura MDX

Bob,

Thanks again for the hand holding! I’m sure part of your success is the psychological work you do for your customers.

Jennifer Phelps
1997 Subaru Outback
1991 Mercedez Benz 300SEL

For 6 years Bob Millstein and the mechanics at BCI have taken care of all my family’s car repair and emergency needs, from my vintage MGA to my specialty Saab convertible and late model Volvo wagon. Their knowledge and attention to service is unsurpassed.

L. Rivlin, Yorktown Hts., NY
1960 MGA Roadster
2011 Volvo C30
1998 Volvo V70

Dear Bob,

Once again, you and your team of mechanics have come through with flying colors!

The repairs and maintenance just made to my Healey have it running like a Swiss watch.

Bob, BCI is all about your workmanship as well as your enthusiasm and knowledge of classic cars. You are truly appreciated. Many thanks again.

Charlie Fuehrer
1965 Austin Healy 3000

Hi Bob,

That car is so nice to drive when everything is “right” and it goes off so gradually even I don’t notice. What a difference it makes to “freshen” the brakes and suspension bushings. You provide an increasingly rare, and essential, service in knowing what these cars need and having the right parts.

The light bulb went on in my head when you told me it needed a tire valve. Then it made sense why the pressure was off when it was OK a few days ago.

I left the old rotors since I expect my new ones to last for my lifetime!

Many thanks,
Andy Greenberg
1969 Jaguar XKE
2003 Lincoln LS

David Traver Adolphus wrote such an interesting piece on my Sunbeam Alpine that I am now wondering why I sold it. David LaChance’s photographs certainly bring out the beauty of the automobile. The state of the car however, must be credited to the shop that brought it to such spectacular condition. It’s always interesting that when I look at the many beautiful cars featured in your magazine I never really think about how they are kept in such perfect shape. Thankfully for me, Bob Millstein and his head mechanic Leo Bunker of Briarcliff Classic & Imported have been responsible for making me look good in the three cars I now presently own, a ’69 Saab V4, a ’63 Porsche 356 Coupe, and a ’63 Mercedes Benz 190 SL. Part of the pleasure of driving any sports car that’s more than 40 years old is when you know that the car will take you where you’re going and not leave you stranded on the side of the road. That feeling of security only happens with great service and maintenance by someone who knows the quirks of your machine. So, remember to be thankful whenever you’re blessed with a great repair shop.

Ric  Scofidio
1969 Saab
1963 Porsche
1963 Mercedes

Bob,
The car is now fantastic!  Leo (with you able assistance) is a genius.  Does he imbibe?  I’d like to get him a small gift, bottle of scotch, wine, etc.  The Jag was pretty to look at before, but now it is an absolute blast to drive as well!  Thanks, I’ll call you in the AM about the balance of the bill, if I can get the courage up -

Regards,
Mike
Michael Irwin
XK-150 Jaguar